Everything IXXO Med does

Grouped the way a practice works. Where a feature belongs to a particular edition, we say so beside it.

The tag Essential and up or Advanced shows which edition a feature is in. All the others are in every edition.

See them in a demo with sample data, in Greek or English.

Request a demo

Calendar and booking

The calendar is the heart of the program. The front desk spends its day there, so every action takes few clicks and every confirmation is a small window in the middle of the screen.

Calendar week view with all doctors side by side, coloured by visit type.

Day, week, month

A colour per visit type, labels, one doctor or all of them. Soft colours for anyone who prefers a calmer view.

Drag to reschedule

The program checks the new time, asks you to confirm and sends the patient one change SMS. Fine tune by five minutes on the spot.

Never two bookings for one slot

Neither at the desk nor online. A click on a taken time explains exactly why: hours, leave, room or device.

Several services in one appointment

For example consultation, ECG and echo. Duration, equipment and the invoice follow by themselves.

Online booking

Patients book from the practice portal. The slot is held while they complete the booking.

Reminders and confirmations

An SMS where 1 confirms and 2 means the patient cannot come. An old reply never confirms a visit that has since moved.

Waiting list with autopilotEssential and up

When a slot opens, it suggests the best candidates with reasons, sends an offer by SMS and books on the reply 1. GeSY and private patients are kept apart.

Running late, and undo

One delay SMS to the next patients. Undo within 60 seconds for an arrival, cancellation or move, before any message leaves.

Doctors' hours and leave

Each doctor sets hours, services, breaks and leave. Affected bookings go to the front desk.

Cyprus public holidays

The program proposes each year's holidays, including those that move with Orthodox Easter, for approval.

Rooms and equipment

For larger clinics: book rooms and equipment such as an ultrasound or a Holter. Off by default for small practices.

Holter and loan devices

Who has which unit, which is overdue, and whether it clashes with its next booking.

Patients and portal

One record per patient, for GeSY and private visits alike. And a portal where patients do for themselves what need not happen on the phone.

Patient overview: allergies, medicines, conditions, next steps and a summary with measurement trends on the first tab.

Patient overview

A summary with measurement trends, a full report per visit and a list of next steps. The front desk sees a version without clinical content.

Search however it is spelled

Greek, Latin letters or Greeklish. Also by digits of the mobile, part of the date of birth or the patient number.

Duplicate records

Checked before a new record is created. Merges are supervised, never on the name alone.

Identity check in one click

ID card, passport, residence permit or GeSY check. Asked again if the name or date of birth changes.

Registration by QR code

A poster in the waiting room: new patients register with an SMS check, and the front desk sees it at once.

Questionnaires before the visit

Answers reach the record once the front desk confirms them, and show up in the visit wizard.

Patient portal

Appointments, booking, what to bring, forms, visit summaries and documents released by the doctor, invoices. Plus a senior mode with larger text.

Home blood pressure diary

Seven days, morning and evening, from the portal or the app. The values go into the record's measurements.

Your own formsEssential and up

Forms for the portal or a clinic tablet, sent by SMS link or automatically with a service.

Self check in by QREssential and up

Patients scan the code at reception and the front desk sees they have arrived.

Apple WalletAdvanced

An appointment pass with date, time, doctor and check in code that updates itself when the visit moves. No clinical information on the lock screen.

Masked phone numbers

Numbers show only with Show number, and every reveal is logged.

Clinical work

Doctors lose a lot of time typing notes and reports. The visit wizard and ready templates make the work quicker, without ever deciding for you.

An eight step visit wizard

Reason with ready choices, history from last time, All normal per system, measurements filled in from reception and the patient's devices. The full note is one click away.

Reports in one click

A visit report on your letterhead, a plain summary for the patient and a letter to the personal doctor, in Greek or English.

Voice, phrases, shortcuts

Voice dictation, your own phrase sets, copy the last visit, and keyboard shortcuts.

Signed notes

They never change silently, only by addendum. Sections are coloured by role, so the eye finds the conclusion and the plan quickly.

Prescriptions

Repeat in one click, dosing in Greek, allergy checks, and a list of prescriptions due for renewal with a ready draft.

Official medicine information

Beside each medicine: indications, dosage, contraindications, warnings, interactions, side effects and pregnancy, word for word from the official SmPC, with source and date.

344 laboratory tests

In 22 categories, named the way Cypriot labs name them. Ready groups such as routine bloods or a lipid profile, plus your own. A printable lab request.

Results

They stay on the doctor's list until reviewed. The front desk can call the patient with a neutral instruction without seeing the result.

Medical history

Diagnoses with ICD 10 codes and your most used first, allergies, conditions, procedures, medicines, measurements.

Documents and certificates

An editor with templates for the Cypriot authorities, fields that fill themselves, versions, comments, signing, Word import and export, PDF. Every document files itself in the patient's record.

Decision aidsAdvanced

Rules from clinical guidelines, with their source, that you can dismiss. For information only: they never decide or sign.

AI assistant, optionalAdvanced

Drafts of summaries, notes, letters and result explanations. Off by default, works on pseudonymised data, always marked as a draft and never saved automatically.

Billing and GeSY

Private invoices and GeSY receipts from the same place, with no second program and no double entry.

Copayment receipt in one click

From the arrivals list or the appointment window. Its own numbering, cash or card, the amount set by the referral. A second click reprints, never duplicates.

Yearly cap

The program takes the patient's cap into account (standard, reduced or exempt) and shows when it is reached.

Check in and pay together

When the practice collects on arrival, one button checks the patient in and issues the receipt.

A4 invoices

Invoice, invoice receipt and credit note, in Greek or English, with VAT per line, a VAT summary and exemption text. Save as PDF.

Quick line picking

Search, favourites, packages that add several lines in one click, services and products with their VAT rate.

Invoices without a visit

For a patient or a company. Every void issues a numbered credit note.

Sent by email

The patient receives a link with a neutral subject line, which expires.

For your accountant

Daily reconciliation, cash in drawer, copayment totals per period and a logged CSV export.

GeSY referrals

Asked for only when a service needs one, filled in from the last valid referral. GeSY status is recorded by the practice: the program does not connect to the HIO system.

Online paymentsEssential and up

A payment link by SMS, My payments in the portal and an optional booking deposit, through Stripe.

Reports

Ready reports for visits, charges per doctor and GeSY.

Report builderAdvanced

Drag fields into rows, columns and filters. Table, chart, CSV, saved reports.

Team

Communication inside the practice happens where you work, not in personal messages on your phone.

Chat

Direct and group chats between doctors, front desk and administrators, with urgent messages and patient links (name only).

Tasks

Type the way you speak, in Greek or English: Call lab tomorrow 10:00 @Maria. Owner, due date, priority, repeat, comments.

Reminders

For yourself or a colleague, with snooze and repeat.

Alerts

A bell with a sound for urgent items, and alerts on phone or computer even when the program is closed.

Notice boardEssential and up

Announcements for everyone or per role, pinned, with Got it confirmations and an expiry date.

Assignments and coveringEssential and up

Front desk staff per doctor with their own filter, and access for a covering colleague, with the reason recorded.

Greek or English, per person

Each team member picks the language of their screens. A wrong Greek word is corrected with one click on the text itself.

Help on every page

Instructions in Greek and English, one key away.

Reminders and engagement

Patients forget, which is only natural. The program remembers for them, with discreet messages that never name a diagnosis, test or medicine.

What to bring

A list per service, in Greek and English, in the portal, the app and linked from the reminder SMS.

Exam reminders

For blood tests, X rays, ultrasounds, Holter and anything else the doctor asks for. They stop once the result arrives. If it is late, the front desk gets a task to call.

Recall reminders

When the next visit is due, with a second reminder and 1 to ask for a call back.

ScreeningEssential and up

PAP and HPV tests, mammography, bowel screening, a PSA discussion, bone density, vaccinations. Each programme stays off until a doctor turns it on.

Condition reviewsEssential and up

For example prostate enlargement with the IPSS questionnaire, diabetes and hypertension, approved by the doctor.

Medicine remindersEssential and up

Times come from the doctor's own wording, such as 1x2 or morning and evening. The patient confirms them in the portal or the app. Never by SMS.

Feedback after the visitEssential and up

One short question, a follow up task for unhappy patients and an invitation to review on Google for everyone who answers.

Campaigns and greetingsAdvanced

SMS and email only with explicit consent, birthday and name day greetings, opt out in every message. Care campaigns need a doctor's approval.

Where patients come fromAdvanced

How did you hear about us, referring doctors with thank you letters, and a growth dashboard.

IXXO Med app

The IXXO Med app for iPhone and Apple Watch brings the patient's blood pressure, heart rate and symptoms to the practice between visits.

Connected with one QR codeAdvanced

From the patient's record, or by a link sent by SMS. No account for the patient.

Alerts for the doctorAdvanced

Red and amber rules for irregular rhythm, high or low heart rate, low oxygen, very high blood pressure and serious symptoms.

Blood pressure weekAdvanced

Seven days, morning and evening, guided, with reminders. The values arrive in the record.

Live sessionsAdvanced

With a Bluetooth chest strap, the doctor sees the heart rate live, every five seconds.

All about the IXXO Med app

Getting started and specialties

Doctors have no time for manuals. Every setting is one button with sensible defaults.

  • Cardiology
  • General practice
  • Internal medicine
  • Paediatrics
  • Obstetrics and gynaecology
  • Dermatology
  • Orthopaedics
  • Ophthalmology
  • ENT
  • Endocrinology
  • Gastroenterology
  • Pulmonology
  • Urology
  • Neurology
  • Paediatric neurology
  • Psychiatry
  • Physiotherapy

Specialty packs

Visit types, note templates, common diagnoses, medicines, questionnaires, reminders and letters for each specialty. Each doctor has their own.

Moving from other software

Patients, visits, notes, diagnoses, allergies, medicines, invoices and documents from CSV, Excel, SQL, HL7, FHIR, JSON, XML, vCard or ZIP. The program understands the columns by itself, in Greek and English.

A dry run first

A dry run that shows duplicates, import in the background and roll back for 30 days. No message is sent during an import.

Getting started

Settings show what is left to set up, with one button per step.

Demonstration data

Fictional patients and a realistic week for training, removed with one button before you go live.

Calm updates

Digitally signed by the IXXO Med team. A backup is taken before every update, and if a step fails, everything is restored automatically.

API and integrationsAdvanced

An API for every function, with personal keys that can never exceed their owner's rights.

Security and GDPR

Security and GDPR are the same in every edition. They are never something you buy on top.

Two step sign in

Password plus a one time code from a phone app, with recovery codes if the phone is lost. The practice can make it mandatory.

Screen lock

When you step away, the screen locks. It unlocks with your password or a PIN, and nothing you were typing is lost.

Roles with limits

The front desk never sees clinical content. The administrator configures the practice but cannot open charts or change doctors' accounts.

Audit trail

Every action is logged and each entry is chained to the previous one, so any tampering shows. Who opened which chart is logged too.

Encryption

Sensitive fields and clinical documents in the editor are stored encrypted. Connections always use HTTPS.

Backups

An encrypted database backup every night, and a nightly check of the audit trail.

GDPR centre

Consents, an access history per patient, erasure requests with retention rules, a processing register, a breach log and patient data exports by the doctor.

Discreet messages

SMS, Wallet passes and lock screen notifications never carry clinical information.

No leaks through extensions

Browser writing extensions such as Grammarly are switched off on its pages, so patient text never goes to third parties.

Hosted and supported by us

IXXO Med is hosted, updated and monitored by our team. The licence check never sends anything about patients.

See it with a day like yours.

A demo with sample data, in Greek or English, set up for your specialty.